Rich Millis of Endoxa Consulting Presents "Are You Ready For Vail?"

Vail Resorts is renovating and upgrading Mt. Brighton, having fallen in love with Brighton as a whole.  The timing of Vail’s multimillion-dollar investment at Mt. Brighton, its Grand Opening this winter, and the looming holiday shopping season is a confluence of opportunities for Brighton area businesses.  The proverbial question is:  “Are we ready for Vail and the economic impact it will have on the community?”  Brighton area businesses:  Are YOU Ready”

In his presentation titled “Are you ready for Vail?” Rich Millis the Principal at Endoxa Consulting will describe a step-by-step process that will help businesses prepare for the influx of new customers while they pleasantly surprise existing ones.  This presentation will answer the question, “Are You Ready for Vail?” while giving all who attend powerful tools to assess their business as well as address improvement opportunities.

Who should attend? This event is applicable to any business in the greater Brighton area that sets its goal to be the best it can be. Businesses do not need to be a member of the Greater Brighton Area Chamber of Commerce to attend.

This program is being provided and paid for by The Greater Brighton Area Chamber of Commerce. There is no charge to attend.

Date: Tuesday, September 24, 2013

Location: Brighton Community Center, 555 Brighton Street, Brighton 48116

Time: 7:30 – 9:00 am

RSVP to The Greater Brighton Area Chamber of Commerce – 810-227-5086 or accounting@brightoncoc.org

Bio for Rich:

Rich Millis has successfully managed customer experiences for nearly 30 years –20 of those years at Trader Joe's – one of the few companies in the marketplace today to master the art of wowing customers.  As an executive at Trader Joe's he was instrumental in crafting and executing the customer experience vision in countless stores across 11 States.  Rich founded Endoxa Consulting for the express purpose of reintroducing customer-driven strategy and tactics to organizations who have lost their way.  Endoxa Consulting helps businesses execute customer-centric change, which inspires loyalty and draws raving fans!

"As business owners and leaders we know opportunities are hard to come by.  Sometimes they are a gift, however, and the degree to which we respond to them is critical.  Vail Resort's love for Brighton and their investment in the community will bring new business to the area and this is THE opportunity!  It is critical for the long term success of local business to plan and prepare, refresh and recharge, retool and rededicate themselves to being the absolute best they can be."  Rich Millis